Undercliffe Surgery

01924 403406

Patient rights and responsibilities

You have the right to expect to be treated by all staff within the surgery with respect and dignity, and to have access to appropriate and timely advice on your health related problem.  Equally you have the responsibility to use the surgery facilities with care, respect the staff members and attend appointments on time.

If you are unable to attend an appointment for any reason please try to inform us as soon as possible.